contact

We’d Love to Hear from You


Have a question about your order, our products, or just want to say hello? Use the form below or reach out directly via email.

Have a Question?

We’re here to help. Reach out to us anytime with questions about your order, our products, or your capsule wardrobe.

Drop us a line

support@lumeralondon.com

Where

London, UK

Give us a call

+1 56 1576 7995

Questions

Frequently Asked Questions

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We currently ship worldwide. Delivery times and costs may vary depending on your location.

Standard delivery usually takes 7–15 business days. Express options may be available at checkout depending on your region.

Once your order is shipped, you will receive an email with a tracking link. You can follow your package in real time until it reaches your door.

Yes. You can return or exchange unworn items within 30 days of delivery. Please make sure all tags are attached and the product is in its original condition.

All taxes are included in the product price. For international orders, import duties may apply depending on your country’s regulations.

We accept major credit and debit cards, PayPal, and secure payment providers available in your country.

You can always contact us via email at support@lumeralondon.com or through the contact form on this page. Our team will be happy to help you.